Billing Terms and Conditions

Last Updated: 2025/04/30

1.Accepted Payment Methods

All payments are encrypted and processed through PCI-DSS compliant gateways. 

We accept the following payment methods:

Credit/Debit Cards:

  • American Express
  • Mastercard
  • Visa
  • UnionPay

Digital Wallets:

  • Apple Pay
  • Google Pay

Third-Party Platforms:

  • PayPal
  • Shop Pay

2. Billing Currency

All transactions on Cyberite are processed in United States Dollars (USD) at checkout, regardless of the displayed local currency on the storefront. Your issuing bank may convert this charge to your local currency based on their conversion rate and fee policy.

3. Foreign Transaction Fees

  • If your card is issued in a currency other than USD, you may be subject to:

    • A different exchange rate determined by your card issuer.

    • Foreign transaction fees depending on your bank’s policies.
      Cyberite is not responsible for any fees or exchange rate differences applied by your payment provider.

4. Order Confirmation Receipts

  • Once your order is successfully placed, a confirmation email including your receipt and order summary will be sent automatically. If you do not receive this within 30 minutes, please check your spam folder or contact us.

5. Failed or Declined Payments

If your payment is declined:

  • Please verify that all card details are entered correctly.
  • Contact your bank to ensure there are no holds or restrictions.
  • Try a different payment method.

Cyberite reserves the right to cancel orders that are flagged for suspected fraud or where payment is unsuccessful after multiple attempts.

6. Payment Disputes

If you believe you've been incorrectly charged, please contact us first at service@icyberite.com before initiating a chargeback or payment dispute with your bank. We’re committed to resolving all billing issues fairly and efficiently.

Disputes shall be governed by the laws of the People’s Republic of China, including the E-Commerce Law and Consumer Rights Protection Law.

Contact

Should you have any questions about our privacy practices or this policy, or if you would like to exercise any of the rights available to you, please contact us at:

  • Store Name: Cyberite
  • Company Name: Beijing Fei Rui Xin Xi Zi Xun You Xian Gong Si
  • Email: service@icyberite.com
  • WhatsApp: +86 186 0139 1786
  • Address: Room 501, 5/F, Building 6 Yuxi 1st Street Compound No.1 Tongzhou District, Beijing 101100 China Internal Code: 65180
  • Customer Service: 10:00 am - 7:00pm (GMT+8)

Visit our contact page for additional support.